With Dynamic Case Management the knowledge worker or end user determines which ways to move through a process. This means that, for example in unique cases, they determine the order of the steps themselves and therefore maintain control of the process flow. This gives you the opportunity to deliver customized work, instead of providing a standard process. A Dynamic Case Management solution gives you the flexibility to influence predefined processes in order to achieve a unique solution, every time.
In contrast to a BPM solution, a Dynamic Case Management solution is not only able to facilitate predictable processes on the basis of structured information but also its power lies in the facilitation of unpredictable processes on the basis of unstructured information.
Pegasystems is a software company that focuses on various sectors, including the government. However, the software is united in one platform: Pega 7. This platform offers functionalities in managing business processes (BPM), customer management (CRM), a case system (dynamic case management) and decision support. Desired changes in a system can be entered at process level, after which Pega automatically generates the correct code itself; a lot faster than when programmers have to get started. The starting point is an ‘agile’ approach.
Taxonic is a registered Pega Business Partner and offers training, advice and implementation processes to clients in the Netherlands and the Benelux.
Taxonic’s in-depth knowledge and experience with Pega creates value for our customers. Where others are left behind, we offer solutions for complex business challenges. Our certified Pega architects work closely with our customers at local level. The Taxonic Pega Competence Center is a concept in the world of Dynamic Case Management.